Customer Testimonials

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DealerRater Jan 30, 2024

Every employee was professional, courteous and extremely helpful. I have always had a good experience dealing with them and when I need any service, I will definitely return to North Coast.

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DealerRater Dec 10, 2023

Made me feel right at home and that they really cared about making sure I found what I really needed and wanted

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DealerRater Aug 16, 2023

These folks understood my budget and worked with me to get me where the number needed to be. Loving my new 2024 Impreza .

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DealerRater Jun 3, 2023

Everyone is nice & helpful. Albert always explains everything that needs to be done. Wonderful staff

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DealerRater Apr 26, 2023

Friendly and efficient service. Process was quick. The price was fair and service is always great.

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DealerRater Apr 13, 2023

Gets the work done bringing my car back to new - John is the best with a team of heart

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DealerRater Apr 7, 2023

The people are very helpful and friendly. Albert always takes care of making sure the service is excellent.

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DealerRater Mar 23, 2023

Jay was very good showing us the several cars we needed to see before making the decision on which one to buy. He wanted to make sure we were happy!

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DealerRater Feb 22, 2023

Prompt, professional, and courteous. Quick, seamless appointment made online. Car was serviced at scheduled time,

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DealerRater Jan 19, 2023

MSRP of the vehicle was around $36,000.00 and price was $42,683 why? Did not get a chance to negotiate price. Was told will get best deal

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DealerRater Jan 17, 2023

The sales and service people are excellent and very caring. I am so glad that I purchased my car from North Coast Subaru as the experience has been fantastic and I love my car.

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DealerRater Dec 17, 2022

The people in the service department of North Coast Subaru are friendly and helpful, especially Matt. In addition to inspection I needed for my car, Matt made a good suggestion about winterizing my car. I have been going to this dealership for over twenty years now, and I recommend their service very highly.

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DealerRater Nov 30, 2022

I worked with Frank DeJesus to lease my first car ever. Not only was the experience easy, but made even better with his aid. My whole family loves Subaru, and we will continue to come back!!

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DealerRater Nov 5, 2022

Great customer service, knowledgeable staff that puts the customer’s needs foremost. Helped me learn how to drive stick shift, even after I had left the lot. Great team.

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DealerRater Sep 25, 2022

We purchased a used Jeep Compass from this dealership. Our salesman Jay was great. He answered all our questions and went out of his way for us.

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DealerRater Jun 16, 2022

Thanks for all the help and explanation about flat tire services, I was a little confused and Albert Thurmond explained very nice my questions. Thanks

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DealerRater Jun 8, 2022

My family went shopping in April for a Wilderness Edition which is extremely difficult to locate in the New York Area. We were greeted by a lovely woman named Nicole who reassured us with a smile that we were able to locate our vehicle. She was extremely friendly and very accommodating. Our Sales Manager Andre Cruz was an Absolute pleasure and did everything possible to make sure we were happy with our purchase. I was very pleased how he personally worked with us every step of the way! They truly are a lovely group of people and I would recommend ...

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DealerRater May 14, 2022

James provided quick and easy service. I look forward to driving my first car. Thank you North Coast Subaru!

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DealerRater May 14, 2022

I have been to a few dealerships in the past few years, nothing compares to my experience here with Frank. He made the process very smooth and easy for me. I didn’t feel overwhelmed, which is usually the feeling I get when walking into a dealership. The love I have for my new car is an understatement. Highly recommend going to North Coast Subaru!

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DealerRater Apr 6, 2022

Very friendly, the service department always knows exactly what I need and communicates very well with me during my service appointments. I highly recommend using them!

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DealerRater Mar 1, 2022

The staff was very helpful and accommodating. Everything went smoothly, and the process was easy.

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DealerRater Feb 23, 2022

Janes was really awesome, he did everything for me remotely and everything was really outstanding. Thank you James for working to get me my dream car!

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DealerRater Jan 26, 2022

I had an extraordinary experience with my sales representative Frank, he was professional, courteous and made sure I was happy with my choice of car.

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DealerRater Jan 25, 2022

Wonderful personalized service and caring staff who take the time to follow up about any concerns! James our sales rep was very thoughtful and genuine!

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DealerRater Aug 10, 2021

in need of a second car we went to every dealership on the North Shore, on a whim we stopped by Subaru and wow!!! We were met with efficacy, and outstanding customer service. In a matter of hours we left with a new lease on a great vehicle. Ask for Frank Dejeus! You’ll be so happy you did!!!

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DealerRater Aug 6, 2021

I have to give A Big Thanks to Albert Thurmond,and Service Mgr. Steve at Northcoast Subaru. They did the right thing! I have a 2011 Subaru Outback just over 100.000. I had a bad torque. This car has always been maintained here, and they fixed this issue with no problem. Many thanks for handling this perfectly!!

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DealerRater Jul 29, 2021

North Coast Subaru was wonderful! They had a large selection of new and used cars of various makes and models many of which had very low milage. Inventory has been a problem for many dealers due to the chip issue as a result of the pandemic, but this was not the case at this dealership. Our salesman Frank was such a pleasure to deal with. He was attentive to our needs, spent as much time with us as we needed and did not try to pressure us into anything. The finance manager found us an extremely low interest rate. The ...

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DealerRater Jul 10, 2021

Highly professional and knowledgeable. Thoroughly answered all of our questions. Receptionist, Salesperson, manager, and finance were excellent, friendly, and courteous. We recommend North Coast Subaru.

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DealerRater Jul 4, 2021

Easy to deal with no hassle everyone was polite and friendly thanks guys i will definitely recommend you guys 👍.Frank was awesome was a pleasure speaking with him.

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DealerRater Jun 5, 2021

Ray Sigh our salesman went over and beyond in helping us picking out the right Subaru Forester without any pressure at all. Chris the Dealer's general manager helped us out with an outstanding deal and finding the right price that we can afford. Thank you !

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DealerRater May 30, 2021

I was very happy with the service, attention and care North Coast provided. The whole process was painless and I love my new car! Highly recommend!

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DealerRater May 29, 2021

James was very helpful and personable. A friendly environment to buy cars. Over all a great and easy experience would recommend a friend this place.

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DealerRater May 29, 2021

James was very helpful and tentative, the team worked very cohesively and wasnt trying to push anything but what we wanted on us. Much more warm and friendly than other car dealers i have been to in the past, would definately reccomend

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DealerRater May 15, 2021

Great dealership everyone is very helpful and informative. I wasn’t sold on buying but wasn’t pushed into buying process. Recommend to anyone looking to buy

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DealerRater May 15, 2021

Always fast, friendly and great service at North Coast Subaru. Thank you! There is a twenty five word minimum, so here are some more words.

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DealerRater Apr 29, 2021

great team of folks that care what you're looking for and the best possible deals on various models, options dealer and Subaru incentives and price.

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DealerRater Sep 29, 2020

Best Service Department by far. If you are looking for a honest no BS experience I suggest North Coast Subaru. Bob Lalonde for the win!!!

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DealerRater Jul 27, 2020

Great people. Friendly and very accommodating. Yes I would recommend North coast Subaru to all my friends. I have been a customer for years and will be for a long time. Thank you North Coast Subaru and staff!

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DealerRater Mar 17, 2020

Great experience!!! Michael and Peter was pleasure to work with. Peter explained the whole lease to me. Michael went over every feature the outback has no other dealership did this. I will be back for my next car GUARANTEED.

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DealerRater Feb 26, 2020

Absolutely best car buying experience. Michael Monteforte made it easy! What a pleasure dealing with this dealership and salesperson! If interested in a Subaru, this is the dealership to work with.

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DealerRater Jun 27, 2019

I bought a 2019 Forester from Denise Vickies A pleasure to work with. David Leonard sales manager spent about 2 hours with us explaining how to use all the features. He is extremely knowledgeable. Dealt with Paul Ruggio the Business and insurance manager absolutely no pressure. Overall this has been the best experience I’ve had buying a new car.

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DealerRater Mar 4, 2019

I have been a customer of North Coast Subaru since 1997. My family and I have never had a problem with anyone or anything at this dealership with either purchases or maintenance of our vehicles. They know me and treat me like family. They go above and beyond to assist in every way. Most importantly, I totally trust them, and they have never given me or my family any reason not to. We have never taken any of our Subaru’s any place else for service. They are knowledgeable, friendly and always dependable!

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DealerRater Feb 11, 2019

We have been leasing, purchasing and servicing Subarus at North Coast since 2003. Aside from regular maintenance, we rarely have repair issues...the most recent visit was for an oil change. The staff was courteous and friendly; they have a great waiting area and my car was ready at the promised time. This dealership offers excellent customer service, convenient scheduling and the highest quality repairs. From sales to service, it is a pleasure to be a customer at North Coast Subaru!

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DealerRater Dec 24, 2018

Everyone at the dealership is always friendly and addresses me when I walk in for service or other. It’s a family owned business that has been around for 40 years. That alone says a lot.

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DealerRater Oct 12, 2018

I would definitely recommend North Coast dealership. We went to this dealership on on 10/8. We had the good fortune to work with Jeff Olson. He was extremely knowledgeable,and courteous . Made us feel very comfortable throughout the entire process. Our overall experience that this dealership was great from sales to financing Kim McPherson

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DealerRater Aug 16, 2017

I called North Coast service department with a problem with my Subaru. I explained the problem and the service advisor on the phone (I think it was Dan) offered three different avenues to take. One was to bring my car in now and they will immediately look at it. I did choose this option. When I arrived I was met by Bob Lalonde who knew my name as I arrived at the counter. Before I walked down the stairs my Forrester was being looked at. They told me about how long it would take and they were right on the ...

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DealerRater Dec 9, 2015

I highly recommend North Coast's Service Department. I am a young woman and feel uncomfortable dealing with anything that has to do with my car (including getting gas). Bob made me feel comfortable and I didn't feel that he was trying to sell me things I didn't need for my car. I will be back for my next service.

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DealerRater Dec 6, 2015

everything went just as promised, fair price and made me feel like family. bill was great. I heard the service dept is just as good.

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DealerRater Aug 7, 2015

North Coast Subaru was as warm and friendly as you could hope for. The sales manager, finance manager and sales team were patient and sincere. I went to two other Subaru dealers to purchase a car and turned around and walked out after being ignored. In Glen Cove I felt they were appreciative of the business and were very competitive on price.

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